Knowledge about
Call Center and Outsourcing

“An investment in knowledge pays the best interest.”

Benjamin Franklin

Knowledge plays a major role in outsourcing decisions – because the more know-how the decision is made with, the better it will be accepted by your stakeholders and the greater the probability of success.

To prepare for your outsourcing, you will find answers to frequently asked questions as well as eBooks and templates to enrich your outsourcing process.


Do you have questions about call center outsourcing or about Snubes’ services and products? Find answers to frequently asked questions here.

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ebook “The Ultimate Guide to Outsourcing”

The ebook “The Ultimate Guide to Outsourcing” shows you how to approach the outsourcing of business processes the right way and what to look out for when selecting a provider. Download it now for free and never choose the wrong call center again.

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Outsourcing Workbook

With the workbook accompanying the ebook “The Ultimate Guide to Outsourcing”, you can clearly organize your outsourcing process.

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