Snubes Supported
More Than 500
Customers in Outsourcing
Learn more about how our customers
have benefited from Snubes.
Der Erfolg unserer Kunden ist auch unser Erfolg
Unsere Kunden haben sich der Herausforderung angenommen, einzelne Tätigkeitsbereiche oder gar ganze Abteilungen an Call-Center auszulagern. Inzwischen konnten wir über 500 Unternehmen auf der Suche nach dem richtigen Outsourcing-Partner begleiten. Unsere Kunden haben dabei die unterschiedlichsten Call-Center-Erfahrungen sammeln und Projekte im Inbound wie Outbound umsetzten können.
Erfahren Sie mehr über die erfolgreichen Call-Center-Projekte anderer Unternehmen und wie sie auf der Suche nach dem richtigen Service-Dienstleister von der smarten Outsourcing-Plattform von Snubes profitieren konnten.
More Efficient
Sourcing Process
Better
Decision-Making
Higher
Return on Investment
Case-Studies
Check Out the Experiences of Our Customers
Ervin Germany GmbH
If you want to grow, you also have to dare to do something new. At least that’s what the Ervin Germany GmbH, a steel abrasives manufacturer from Berlin, thought. With a cold-calling campaign, the company tested a completely new channel for acquiring new customers and therefore looked for the right call center. With Snubes matching, a combination of data-driven artificial intelligence and the industry experience of our call center experts, Ervin was able to find the perfect partner to achieve its outbound goals.
Talixo
When demand increases acutely, action must be taken quickly. This was also the case for Talixo, a Berlin-based start-up that operates a booking platform for B2B passenger transportation. After the internal team could no longer handle customer service on its own, the area was to be outsourced to a call center. With Snubes’ outsourcing platform, Talixo was able to get an overview of the call center market in no time and to find the right partner in a database of over 300 service providers.
Florian Götz, Assistant to MD
The Snubes service helped us find a call center that delivered more than we had hoped for. The whole process was easy, efficient, quick and effortless.
Do You also Want to Find the Right Call Center for Your Company?
Our call center experts will be happy to show you the possibilities of our platform for you.
Use Call Center References
for Your Decision
Outsourcing is a topic that most industries and companies can no longer avoid. Whether accounting, marketing or IT, nowadays a company can outsource almost any business operating area to an external service provider.
Probably the best known, however, is the outsourcing of customer support to a call center, also known as a customer care center. These take on tasks such as answering calls, classic telemarketing, administrative tasks in the back office or social media support.
With more than 700 call centers in Germany alone, it is not easy to find the right partner for your own project. The service provider should not only have free capacity for the project, but also offer the right services and industry experience. In addition, it is important for him to be aware of how experienced his client is and to contribute accordingly.
But how can a company know what a call center can really offer? Usually, it has to rely on the information on the websites and in the submitted offers of the service providers. Of course, this carries the risk that the company’s own expectations will be disappointed.
Luckily, this can be avoided easily. Companies that have already worked with the considered service providers can use their call center experience to provide clarity. They know in which areas they received particularly good support, where things still got stuck, what performance was achieved, can share their inbound and outbound call center experiences and give call center tips.
Let customer references help you make the right decision and find the call center that exactly meets your requirements.
More Customer Success Stories
Case Study Ervin
ERVIN Germany GmbH has outsourced cold calling and gained many new customers as a result. Find out how they did it.
Case Study Talixo
Thanks to Snubes, Talixo was able to learn how to successfully outsource international first and second level support in a very short time.
Case Study Insurance
Learn how a well-known insurance company outsourced its sales operations and was able to increase customer satisfaction in the process.