Call Center Selection Based on Data Instead of Gut Feeling
The classic selection process for call centers involves a lot of time and effort. Customers have to try to get a comprehensive picture of a provider through phone calls, meetings, on-site visits, presentations or references. There is usually a lack of valid data sources. As a result, gut feeling often tips the scales in the final call center decision.
This is not a good basis for successful long-term cooperation with a call center.
Make a Decision You Won’t Regret
- Over 400 active providers with millions of data points
- High likelihood of finding the perfect match
- Outstanding sourcing speed thanks to smart provider matching
- Audited and exclusive performance data
- Attractive track record with 93,2% success rate
- Expert matching support from our experienced
- Tender wizard for easy, accurate RFP process
- AI-driven matching intelligence with 33 different features & millions of data points
- Smart analytics for “Platform Plus” clients
Kaan Savul, Chief Marketing Officer
With Snubes our expectations were met and we felt well advised from the beginning.