Finding the Right
Call Center Is a Challenge
The number of call centers to which telephony and processing services can be outsourced is high. There are almost 800 call centers in Germany alone – throughout Europe, the choice of call center service providers increases many times over.
Clients are confronted especially with a high degree of intransparency in this market and a lack of insights. It is therefore hardly surprising that around 50% of all outsourcing projects fail in the long term.
Find the Right Call Center with Snubes
Access the world’s largest call center outsourcing platform
More than 400 verified call centers
Leverage our efficient process for call center search and selection
Brief wizard to create RFP in no time at all
Find the perfect match that truly fits your individual needs
Shortlist created by algorithm and experts
How the Call Center Matching by Snubes Works
Jan Brenneke, VP Operations
Die Suche nach einem geeigneten Outsourcing-Dienstleister über Snubes war sehr einfach und unser persönlicher Berater hat uns bei jedem Schritt geholfen. Auf diese Weise haben wir einen geeigneten Partner gefunden.
The Advantages of the Snubes Platform at a Glance
1. Largest Call Center Network in Europe
In our database of qualified providers, we currently list over 300 call centers from around 30 countries. Together with our partners, we cover all types of call center services: inbound telephony, outbound telephony, social media support and also back office.
Our partners are represented in around 30 different countries and speak over 50 different languages. This way, you achieve the necessary scope for your search and only receive offers from relevant providers for your comparison.
2. Intelligent Project Description
Thanks to our intelligent project description question process, you can create the requirements document for your order in no time at all. In this way, we ensure that all the relevant information is available for you to create accurate quotations. And you always have an overview of exactly which services you have requested.
3. Provider Matching
From over 20 parameters, our smart algorithm calculates which call centers can best meet your requirements – and our team of experts completes your individual provider list by analyzing exclusive performance data for you.
In addition, you can of course take advantage of the advice of our experts with many years of experience in the call center sector at any time during the provider search.
4. Automatic Offer Generation
After the successful matching with providers that best fit your requirements, you receive offers from the available providers – you don’t have to do anything else. To make it easier for you to make your selection after receiving offers, our provider profiles clearly show what you need to know about a call center.
This way, you quickly and easily receive a selection of offers from the providers that meet your requirements and can make a provider comparison.
5. Clearer Sourcing Process
By using the Snubes platform for your contact center search, you have all the important information and files in one central system, can quickly see which providers have already sent offers and where feedback is still missing. This allows you to choose the right service provider faster and with more certainty.
With Snubes, you can avoid phone calls from service providers who may only give you empty promises, complicated Excel spreadsheets to compare providers, and long searches in your email inbox for received offers, non-disclosure agreements or status updates.
6. Free Service with a Better Negotiating Position
The best thing about the Snubes platform for you as a company is: it is completely free to use. There is no Free, Pro and Enterprise version. All customers get access to all features with no hidden additional costs. This is because we finance ourselves through the contributions of our partners. Of course, this still does not lead to higher overall costs for you, because the Snubes platform offers you an ideal negotiating position thanks to the comparison of several offers.
Successful Outsourcing with Snubes
Find the right partner for successful call center outsourcing and receive offers
from suitable providers only with Snubes – in the shortest possible time.